http://www.nknews.org/2013/02/meet-the-man-who-edits-kim-jong-uns-speeches/

Understanding North Korea’s Public Relations

Remember when you were in elementary school and decided to sit next to a random classmate and instantly regretted it? He/she disliked you for no reason. You tried smiling and offering your pencil sharpener. You were generally nice; because you didn’t want any hard feelings. But he/she wouldn’t give in to societal pressures of being friendly and exchanging stationery. Not without second thoughts. That bellicose rhetoric brat!

United States might just have a classmate problem with North Korea. The problem is they don’t even sit together. South Korea IS the student who just has to face it. But that’s OK. At least South Korea has had so many threats, cut ties, even history of war, and general North Korean hatred. South Korea has Samsung for crying out loud!

These days, North Korea propaganda machine threatens United States like it’s nobody’s business. Perhaps democracy and drone attacks are not the only reasons why U.S. attracts the evil eye. I believe dictators generally don’t like United States.

North Korea’s propaganda machine trash talked the other day calling United States a “boiled pumpkin” and such insults. Guess what! The comment did well for the propaganda’s press release distribution yesterday. All major American newspapers and analysts thought it was…erm, more bark than bite. Ouch? No way! Hurray for trying out the assault weapon from the tried and tested Public Relations stunts 101!

Respect propaganda. Because you never know. With N. Korea, that’s the only way to, you know, KNOW. Kwangmyong, an intranet network and a operating system called Red Star, unfortunately, won’t work anywhere else in the world. To tone down the buzz, it’s North Korea’s exclusive computer system and (free?) internet with email (called Pigeon), internal search engine and is accessible to all citizens. No internet. Like, no internet at all. Because there is no such thing as a ranting microblog or Like-able social network (unlike China’s). With China, all we need to do is learn Mandarin (there’s Google Translate, always). We’d gleefully continue to imagine North Korean journalists and rocket launches to be like this. Come on, how’d you know what’s happening in North Korea? Not you, Spy. You, generally curious people like me. Propoganda is good. It reveals intentions. For generally curious (and later worried about nuke attacks) people like us, this is a blessing in a press release. Bless that Mr. Cao de Benós!

Oh, you ask who Cao de Benós? Mr. Alejandro Cao de Benós, a Spaniard, is the only N Korean in N Korea. Unless you count this one (fictional: 30 Rock) exception. Earlier a man called Micheal Harrold wrote speeches for Kim Jong Un (the dad). Benós is the brain behind the fancy videos and the coolest special effects to scare the hell out of the world. He majored in a subject most journalists would call, ‘The Dark Side‘. Benós manages to do everything under the enlightened guidance of PR 101 and the coolest North Korean in the world . He blogs too . Pyongyang’s propaganda machine  under Benós’ expertise sure manages to grab media attention (PR 101) by flinging newer, bolder insults. Not sure what else he must do because his client still remains less popular than the Kardashians.

I read news each morning to stay on top of my elephantine RSS feeds before more news stresses me out. Like, every morning, one article about Kim Jong Un or some sassy N. Korean insult makes me want to write this blog. N. Korean propaganda amuses me because it is not only over-the-top and insulting its own intelligence at times, it makes me believe that propaganda is all bad, with no purpose at all. It isn’t. How out of line of me to mock the PR team of the little dark nation!  And check out how propaganda changes color within national borders. Definitely cute, Mr. Jong!

Illustration by 南都周刊

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Photo courtesy: Mizzou Facebook page

Nobody promised you Spring.

And nobody wants to read about your anguish anymore.

For the past few days, my Facebook friends, Twitter acquaintances and familiar photo-journalists have been expressing a mild outrage over the snowstorm that happened yesterday. OK, it was after some meteorological device logged ‘Spring’ in its system and likewise, on each of our mobile app and Twitter feed. So what? Having been through zero snow winter last year, most of my classmates (#GraduateSchool) must be thankful to you know, see, the snow. And move over the ironical coincidence that all this is happened DURING the Spring break. Seriously, nobody promised you Spring. Not even the groundhog handler who’s taking the blame for the misread signals from the little creature Phil. The animal has been charged light-heartedly by a legislator for predicting an early Spring.

Last year at this time of the year, I was Chicago-ing the Devon Street eateries for samosa (OMG, SAMOSA) and sweets. Before that the Midwest weather did scare me a bit with its sudden rain-today-gone-tomorrow costing me $50 worth of jackets. But that didn’t outrage me unlike you guys. Of course, you don’t expect snow in Spring break. But relax. Even Al Gore won’t care.

P.S.: Read every word CAPITALIZED as if you are very, very angry. Only, you are not. It’s just for the effect. But you get it.

Because the winter just got done with (did it?) and we’re all losing weight (I am, I promise). Because we want to wear those shorts we bought during Thanksgiving break at craz-ay discounts.  Because I want Spring to come along and bring along wonderful nose allergies and skin rashes. Because then, I wouldn’t look fatter than I already do in my oversized coats and furry snow hats. Because, no freaking body likes to wear four layers in late March, says my alter-ego.

Oh, shut-up! Because somebody promised it’s going to get all Spring-y doesn’t mean you spam my Twitter feed.

Darn it, I want summer.

Photo courtesy: Mizzou Facebook page

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Midterm presentation moo today at 12:15

How interesting can crisis management get?

It’s midterm time at the graduate school. After 16 alarm snoozes, I woke up to revise “stuff”. I’m not sure how encouraging this blog post would be in making me get all chatty in class. That really helps when one has a presentation due. Imagine conflict management and think of memes, videos and cows. Cows, yes. I chose ‘lean beef trimmings’ as my topic of presentation. The class I’m talking about: Strategic Conflict Management by Dr. Glen Cameron.

I worked ALL weekend and came up with some serious mistakes committed by Beef Products Inc. Continuing to explain the crisis ‘along the continuum’ is what’s freaking me out. I’m great at slideshow animations. Fortunately, I don’t have much of that. “Serious” and “midterm” is what’s keeping me down. Those terms really create a Monday-ish aura on pretty survivable times like Saturday afternoons. I’ll wrap up the presentation in 20 minutes and sip on my hot cocoa till the next student (a PhD candidate at that) begins her love affair with crisis.

Did I tell you how we love crisis at the j-school? I tweet like a machine when folks go nuts over crisis communication. All these folks, most of them S Koreans, discuss research papers and come up with the coolest anecdotes I want to tweet about. It wouldn’t be surprising to say I’m the only one who types incessantly in class when some one’s rattling off the fundamentals of the Contingency theory in Public Relations. Trust me, I’m in the coolest class I’ve ever been in.

Just yesterday, Dr. Cameron, the professor who co-authored a paper on Contingency theory invited the class to a dessert party. In addition to tasting one of the best apple and pear pies I’ve ever laid hands on,  I saw a fascinating side of Columbia. This ,coming from someone who judged the city from the dark corridors of University Place Apartments, is huge. And huge were the two freshly plucked pears I brought home from Dr. Cameron’s pear tree. After that, I’m kinda prepared to go all bonkers over pink slime today. Bring on the cows.

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Points to take home from UAlbany’s Social Media webinar on Health Communication.



I just attended a webinar conduted by the School of Public Health, University of Albany, NY. Here’s what I thought was most interesting. Comments are disabled. But you can write to me at smsankhe@mizzou.edu.

Here goes:

Social Media: Changing Communication and Interventions in Public Health

Thursday, July 19, 2012

8:00am – 9:00 a.m. CT

Speakers: 

  • Jennifer Manganello, PhD, MPH
    Associate Professor
    University at Albany School of Public Health
  • John LaDuca, Director of Digital Communications
    New York City Department of Health and Mental Hygiene
    Long Island City, NY

Noteworthy points:

  • CDC Toolkit for social media was highly recommended.
  • Issues like differences between social networking and social media were explained. Manganello said, “Social networking is only a subset of social media.” (Thank God.)
  • mHealth tools can be used to explore how to reach population demographics without computers. Texting and mobile versions of social networks are some of the tools in addition to more specialized tools like anti-smoking, iBP (blood pressure checking app) etc.
  • LaDuca said, “Traditional media is shrinking. We have to reach our audiences in the best way we can.” He works for NYC Dept. of Health & Mental Hygiene and has introduced Facebook (multiple pages), Twitter (official Dept. a/c and a more personal Dept. Head), Tumblr, FourSquare.
  • Twitter is more valuable and effective compared to other SM tools especially in website referrals, brand value and broadcast options.
  • NYC Dept.’s strategy for SM: “To reach diverse audiences using diverse tools, establish brand awareness and authority in matters pertaining to NYC health matters.” (Interesting and spot on).
  • Reinforcing the 2nd point above, reaching people without computers is still possible via SM if the one tries to reach the social circle of those folks. (I thought of HCRC’s TeleHealth when I heard this).
  • One of the greatest examples discussed really well was the page on Asthma Education using Pinterest. Studies show conversion rates soaring when users saw pictures of the stories published on blogs, websites etc. (Cool science photos for Mizzou’s SciXchange?)
  • Another example worth noting for health communication: Foursquare to encourage blood drives, HIV testing, hospital visits etc.

A PDF version of the webinar slideshow can be viewed here: http://www.albany.edu/sph/cphce/phl_0712.pdf

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iDiaries 24: Looking back.

Disclaimer: Better to write for yourself and have no public, than to write for the public and have no self. ~Cyril Connolly. Thereby, you have been given the hint about what lies ahead in this blog post. 

Interesting times rolling this summer! It’s 3 AM on a lazy Sunday morning. I read a few million articles this morning. If you follow me on Twitter, you’d probably not have a doubt about that estimation. I’m an avid Science reader. I read about a few Science stuff today that was clearly fascinating– like a new solar system recently discovered (it’s called the GJ676A). Then were was something about environment friendly Coca Cola plastic bags (or such claims). And kill me if I don’t mention about Higgs Boson when we meet. I read a few hundred articles about it and I yet admit, I’m no nerd.  On that note, watch this video for explanation.

Back to my blog’s focus: me.

Science reminds me of first half of 2010. I was in India then. Clearly happy about being THE 2011-12 Smith Patterson Fellow at Mizzou! In a nutshell, I was going to be a science writer, focusing on health communication from the point of view of a Public Relations professional. Missouri School of Journalism’s website had a press release about the fellowship with my photo and all.  I was already writing about serious science stuff. But I wrote awful press releases. In fall, there were moments when my grammar in English was questioned. I did improve soon.

I learnt so much. Among the many advices I seriously followed was, “Do not take edits personally.” Edits, here, meant comments made on one’s writing. Such a valuable advice for survival in journalism and writing business.

Speaking of survival, I made few but good friends in my 11 months at Columbia. I’m clearly not the friendly kind but I was surprised how first impressions matter. I had my dental braces on, a decision I don’t regret. You know who’s really a friend when you’re not the most charming smile-r in graduate school. Pronunciations, the American way, can be tricky! Ha ha, fun times learning ‘asthma’ was actually pronounced as ‘azma’ and ‘aluminium’ was ‘aluminum’.

Then came some sunshine! Ironically, I’m referring to snow here! Snow fell but little. That made it so much better. A little of everything, just as I liked it! I was officially a student of Strategic Communication. I interviewed late Prof. Joye Patterson. I danced to Zumba, wore skirt and literally waltzed my way to better grades.  I’ve made some really caring friends. I appreciate America’s Midwest, trains and accent more than ever (or at least the preceding fall).  I made some useful contributions too! As a part of PR class, I drafted a PR plan for Habitat for Humanity’s Columbia, MO chapter. I was kind of in a soup for having missed one deadline (Just. One. Deadline.) and made it up by doing the whole project on my own. 98 points out of 100 was my compensation for a few sleepless nights. Later I heard the plan would go in to action soon.

I will be back in school (ah, the dreaded ‘fall’) in less than 5 weeks from now. What’s nice? I’m going back to Science! I’ll be a GRA for SciXchange. This position is somewhat like that of a Mumbai Editor (Youth Ki Awaaz)’s. I hope I do full justice to whatever comes my way. The summer has been kind to me. I’m happy with my current internship position (not typing the name of the organization here as I’m trying to keep off SEO filters). Sincerity to work is all what Americans expect of me. I’m so glad to be here.

On that note, happy Sunday to us!

I’m not sure if this is the 24th iDiaries. But to hell with it. Thanks for reading my delayed-by-a-century iDiaries!

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Is It Time To Broaden The Working Definition Of ‘Basic’ Computer Skills?

FYI, computing and caffeine are friends.

Nothing beats learning. Except learning something new.

As a student of Chartered Accountancy (and Bachelor of Commerce) in India, I attended a month long “IT Training” in 2009. The training components focused on application softwares relevant for accounting and auditing. In addition, knowledge of Electronic Spread Sheet, Data base Management System, Web-technology and System Security and Maintenance was imparted on special computers with preloaded software and games (read: Road Rash was still cool then). Religiously I would note down ‘commands’ for those ‘oh-so-rare’ computer softwares. All I needed was some at-home weekend practice. I am now a journalist who studies and practices strategic communication, everyday. I use a MacBook Pro and most of the App Store is kind to me.  Well, almost.

Take the example of Final Cut Pro, the video editing software for the Apple nerds. It costs  $299.99 and I’m in no mood for sarcastic oh-whys. I downloaded the free version a few times and felt like a fool.  I’m no advocate of free software. I remember writing my fall graduate papers in OpenOffice when its Microsoft big brother gave up on my computer. Good thing that open source philosophy is up and running efficiently all over the world (read this to support that). My graduate school has access to most software and I’m glad it does.  THAT could be a nice way of looking at it for students who manage to stay on campus during summer months. Gotta thank Apple for the free trial of Final Cut Pro. The 30-day trial of most essential software is only a temporary solution. But it helps a bit.

I realized something when I was revamping my personal website for skills- web skills, technical skills, design skills, writing skills and what-not skills. It is not enough anymore to just ‘know’ some skills and fill up that ‘strictly one-page resume’ with technical proficiency and all that fancy goodness. The upgrade of the working definition of ‘computer basics’ is long overdue.  It’s important we include skills beyond MS Office, email and Facebook. Computer literacy must evolve. Wikipedia is kind enough to logically organize basic, intermediate and advanced computer literacy. While computer literacy was often focused primarily on technology based definitions, concepts and skills, information literacy is much more oriented toward a higher-level set of concepts and abilities. (Higntte, Margavio, & Margavio, 2009).  The best (and the cheapest) thing to do is hang on to those trial versions and learn! (Also, reading and tweeting are great.)

“It is common sense to take a method and try it. If it fails, admit it frankly and try another. But above all, try something,” said Franklin D. Roosevelt.  I can guess why they call it a ‘trial’ version.

Bibliography

Higntte, M., Margavio, T. M., & Margavio, G. W. (2009). INFORMATION LITERACY ASSESSMENT: MOVING BEYOND COMPUTER LITERACY. College Student Journal , 43(3), 812-821.

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Communicating: A Revolution Or An Evolution?

It is not about my mom who loves Skype because that’s the only way we‘meet’. It isn’t about Google chat where I discuss what’s for lunch with my roommate on a relatively lucky day. In fact, I should not have been surprised at all. I was expecting my weekly assignment grades in an email from a professor. He preferred to tweet me instead. That summer internship application for 2012 was sent via LinkedIn Jobs (resume too).
Remember how an email would contain a salutation, an introduction, a little message and a conclusion. Boring? Yes, vintage too.
Blogs redefined the limits of human opinion and creativity. Noticed how Facebook Timeline made us sit up and notice the power of a human ‘story of a lifetime’? It’s raining innovation-all in communication! Yes, Einstein’s Theory of Relativity still holds some meaning even after CERN’s newest finding. But nobody cared more than they did for Google Plus’ worldwide release. Then Facebook launched the Timeline, first with a video discreetly giving out details to TechCrunch, Mashable and other tech blogs on ‘how to activate Timeline’. Amazon has websitized (a cousin of “humanized”) the concept of Content Is King by launching the Kindle Fire. Wait a minute, iPhone 5 will be on your newspaper’s front page 3 days from now. Phew!
Remember those slam books? I would run behind my favorite teachers in school and ask them to fill in those crafty books. Then I would read them and gossip about the ‘favorite movie’ jotted down by ‘that girl’. My best calligraphic skills came out when I made greeting cards for the best friend. Every year was a newer task, a better gift to collect and hey, I actually bought red ribbons for my pals on Friendship Day! I don’t do that anymore. I save money, paper and time. I use Facebook. Last, I wished a friend living two apartments away (on the same floor) without even visiting his Facebook wall. Thank you for the newest settings, Zuckerburg. And thanks for inspiring Zuckerburg, Google Plus! Yet emails are still boring.
If you’re aspiring to be somebody, the best way is to broadcast your ambitions and face your inhibitions. I wanted to be a journalist after messing with Chartered Accountancy. I tweeted. And heck, I loved what journalists tweeted. I believed broadcasting views (and rants) was the way to go. But just as I garnered over a thousand followers, I stopped ranting. No. I only stopped tweeting rants. Now I have a secret blog. Has the world crashed for the broadcast mindcasters? Now I tweet news and write a million emails. We are a lot more private because of the bigger networking avenues. Hence the ephemeral use of “settings” as a noun!
In Journalism, I am taught that Objectivity is a norm; a Biblical virtue. Social networks teach us that transparency is the new objectivity. In fact, social interaction has been the most underrated virtue of social networks. My dentist room mate is hooked on to Dr. Atul Gawande’s tweets and my engineer friend gets free educational posters from NASA’s web blog. Surprise birthday parties are morphed (badly) by Facebook events and Google is the new grandmother—all created and answered by real humans. Recently, Kodak, the photo-film company, filed for insolvency because of prevalence of digital photography. Will an (another) innovation kill social networks which is primarily us, the products? Wait a minute! Are WE the products of the social networks? Do they use us to sell advertisements and concert tickets? Should we be okay with it? I think so. Because content is the king. Try following nobody on Twitter. Perhaps zero friends on Facebook send a better message. October is here. iPhone 5 is releasing. And my current phone just conked off. Coincidence?
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The Classic Theories

The following is the email I sent with a reflection of the papers I read this week. I read:
  1. Framing, Agenda-Setting and Priming: The Evolution of Three Media Effects Models by Dietram A Scheufele and David Tawskbury
  2. Stepping Back From The Gate: Online Newspaper Editors And The Co-Production Of Content In Campaign 2004 by Jane B Singer
  3. Framing The News by Capella and Jamieson
  4. The Agenda-Setting Function Of The Press by Maxwell McCombs 
————————————————————————————————————–

Professor,

This week’s readings were the most educational! I found a lot of additional data to read and make my own observations. The reflection is a bit long. I hope that’s okay. Among other things, I’d like to add one important article (slightly unrelated to the readings) which I found in the very opinionated The Economist. Thought of sharing it. 

Thank you.

The Classic Theories

In Framing, Agenda-Setting and Priming: The Evolution of Three Media Effects Models, the authors Dietram A Scheufele and David Tawskbury have one important thing—the media-effect research.
The authors have explained three most important fundamentals here:
·       Framing is the assumption how an issue is characterized in news reports can influence on how it is understood by audiences
·       Agenda-setting is the idea that there is a co-relation between the emphasis that mass media place on certain issues
·       Priming is nothing but a change in the standards that people use to make political evaluation.
The authors sort out differences in the three approaches in news production, news processing and finally elaborating on the effects a certain issue may have on the audiences. The reading is primarily a theoretical reading. It questions the media approach towards certain issues (definitely political, in particular).
In Stepping Back From The Gate: Online Newspaper Editors And The Co-Production Of Content In Campaign 2004 the author Jane B Singer primarily aims to concentrate on the changing roles of Journalism in a democracy where internet has changed the dynamics of news. He says:
·       Information collected during the election period post the year 2000 has shown that the audience participates and personalizes the knowledge gained through newspapers and other media.
·       Journalists are no longer only gatekeepers of democracy; they lead the real democracy by enhancing the participation of the public.
·       There are no (or fewer) gates or limitations to knowledge of information. All this BECAUSE of the Internet. True. But one factor he misses to point out is the mass availability of various media (with their respective agendas, which is another issue).
·       The case of study of 2004 follow up of 2000’s election is presented which primarily shows the interactive Journalism which led to participatory inputs from the audiences, thus enhancing the entire medium of information and empowering the people.
·       Blogs were a participatory way of journalism. However, “journalism diaries” have been widely replaces by Social networks. There are now tutorials for journalists for educating them on newer facets of the old dot com sites which can be customized.  (http://multimedia.journalism.berkeley.edu/tutorials/facebook-journalists/) 
The article has a focus on an election that’s not the most recent. In 2009, Pew Research released a research (http://www.pewinternet.org/Reports/2009/15–The-Internet-and-Civic-Engagement.aspx) that said that there is a wide divide among the Internet consumers (who are of course, the consumers of news/audiences). Economic factors play a role in determining a certain consumer’s choice of participatory actions. But as an Indian studying the dynamics of politics, I read another article, which said that political affiliation/choice has a major role to play. Activism among audiences may not be necessarily an internet-triggered phenomenon.(http://arstechnica.com/web/news/2009/09/pew-internet-has-not-changed-activism-yet.ars)
(Among other things, Democratic party has a larger online presence than the Republican. Does this tell us about agenda-setting (another reading)? Interestingly, the Democrats have an official iPhone/Android app. Republicans don’t.)
In Framing The News, authors Capella and Jamieson explain the difference between what is said and how what is said is said. That means the perceptions of audiences can vary depending on the presentation of data.
·       Interpretation of text differs according to the frame in which the news/data/information is structured.
·       Knowledge of information beforehand (preexistent) can hold a major chunk in interpreting a certain unrelated text. Framing is nothing but making sense with reference to an old context.
·       The biggest strength of people engaging in framing (of news) is the racial, gender-type, even financial stereotypes in the society.
·       The best example of framing can be the classification of news in to different genres—business, entertainment, international etc.
·       Selection of news sources, visuals, case studies—all depend on the frames chosen by the journalist. From my knowledge, frames are either episodic or thematic.
·       The authors ask if framing is an effect. They give a rather theoretical analysis but do not seem to answer the question. Are journalists who (always) have a frame in mind as regards an issue right in framing in a certain way? As we discussed in class, can liberal journalists who are rather transparent in their attitudes having any effect on the values of reporting? I think the answer (as stated in class too) is yes.
Maxwell McCombs writes in The Agenda-Setting Function Of The Press what one can see in social media today—editors giving direction to a certain class of audience towards news stories thus slanting the entire demography of population influenced by those certain people (my own interpretation).
·       Agenda is beyond sorting priorities. Agenda-setting is finding ways to grabbing eyeballs, attention in the most riveting ways.
·       If framing depends on stereotypes, agenda-setting contributes to the creation of stereotypes. Those images put in our minds are due to the effects of the press/media coverage.
·       The author explains with political examples how agenda-setting works.
·       As discussed in class, several smaller newspapers get information of what will be published in the next day’s New York Times. This is perhaps the best example of agenda setting—also described by the author in the reading.
·       Author has asked “who sets the agenda” which is the fundamental need for Objectivity. Author says press sets the agenda for the press. New York Times, cited as an “elite media” by the author and even Noam Chomsky in his various articles is among the premier agenda-setting media.
·       Public judgment—where the press leads the audiences to have an opinion is largely biased. For example, most broadcast news channels in India created a saint out of Mr. Anna Hazare when he went on a 13 day fast. Ironically, the reporters of the channels tweeted incessantly about the possible failure of Indian democracy. The nation was (naturally) swayed by the ‘sacrifice’ of Mr. Hazare rather than the tweets. A brilliant case study as today is the 142ndbirth anniversary of Mr M K Gandhi (Hazare has been idolized as the new Gandhi).
  

The readings of the week show the causal mechanisms in news media. Be it online news, a tweet or an opinion set out by press—there are three basic steps that are common to all media (from review of Iyengar and Kinder: News that matters http://www.brucesabin.com/news_that_matters.html)

  • Priming: Affects what you’ll have at the top of your head when you make a judgment.
  • Framing:  media tells you how to think about something. Is it an indigenous rights issue, or an environmentalist story?
  • Agenda-setting effects: There’s a “lead story” effect. If you see prominent place given to unemployment stores (early, long stories in a broadcast), you pay more attention to it.
I was compelled to read What Makes Mainstream Media Mainstream by Noam Chomsky. http://www.chomsky.info/articles/199710–.htm He says almost everything that the authors say about the agenda-setting (in particular). His views are dynamic. He says, “Corporations are basically tyrannies, hierarchic, controlled from above. If you don’t like what they are doing you get out”—another perspective!
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